Monday, September 24, 2007

Calling Cards get Static from Immigrants

While reading the story below about poor performance by telephone calling card companies, realize that IPM cards can be used as cash loadable phone cards. We can offer comprehensive cards and attract dissatisfied calling card customers.

From the Las Vegas SUN

By Timothy Pratt

For Adolfo Galvez, keeping in touch with his wife and 3-year-old daughter back home in Guatemala has meant learning a thing or two.

You change telephone calling cards every few months, because some cards lose minutes after being on the market for a while.

If you dial your wife's cell phone, you'll get fewer minutes than if you call her on a land line.
Then there are some things you just accept - fewer minutes than the calling card promises, dropped lines resulting in a loss of minutes.

If you complain? "There's no one who will listen," Galvez said.

The 30-year-old stood Thursday afternoon outside the Phone Card Super Center, a busy store near Bonanza Road and Eastern Avenue plastered with fiesta-colored posters offering dozens of $5 cards that allow immigrants and others to call foreign countries.

After four years in the United States, his experience with the cards has mirrored the results of a study released this week by the Hispanic Institute, a Washington nonprofit organization.

The study said the calling card industry is ripping off Hispanics and other immigrants, offering fewer minutes than advertised and hitting millions of immigrants , many of whom don't complain, with hidden charges.

Read the rest by clicking here.

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